Hotel & Accommodation Survival — Ep 6: Requesting a Room Change | English A1-A2

Shadow this lesson: play a line, pause, and repeat it out loud — matching speed and intonation.

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Conversation Script

Guest

Excuse me, my room has a problem.

Front Desk

Oh no, what's wrong with the room?

Guest

The air conditioner isn't working at all.

Front Desk

I'm sorry to hear that, sir.

Guest

Can I please get a different room?

Front Desk

Yes, of course, let me check now.

Guest

Thank you, I really need it fixed today.

Front Desk

I understand, it's very hot outside today.

Guest

Exactly, and I want to sleep well tonight.

Front Desk

We have a nice room on the fifth floor.

Guest

Is the air conditioner good in that room?

Front Desk

Yes, it's brand new and works perfectly.

Guest

Great, can I move my bags now?

Front Desk

Sure, here's your new key, room 502.