Intermediate (B1/B2)

Business Client Relations — Ep 1: Pitching a Service/Product | English B1-B2

Conversation Script

Consultant

So, based on everything you told me, I think our premium package would really fit your needs.

Client

Okay, but honestly, the price you quoted last week seemed a bit steep for us.

Consultant

I hear you, and that's fair, but let me break down exactly what's included in that price.

Client

Go ahead, I'm listening, though I can't promise anything just yet.

Consultant

We'd handle everything from setup to ongoing support, so your team wouldn't lift a finger.

Client

Wait, ongoing support too? That changes things a little.

Consultant

Exactly, most clients end up saving time and money once they factor that in.

Client

I like the sound of that, but I'd need to run the numbers by my finance team first.

Consultant

Totally understandable, why don't I send over a detailed breakdown so they can review it properly.

Client

That would help a lot, especially since they've been pretty cautious about new vendors lately.

Consultant

Makes sense, and I can also throw in a short trial period to ease their concerns.

Client

Seriously? That could actually seal the deal on our end.

Consultant

Great, I'll draft the proposal today and have it in your inbox by tomorrow morning.

Client

Sounds good, let's touch base once my team's had a chance to look it over.