Hotel & Accommodation Survival — Ep 10: Lost Key Card Replacement | English A1-A2

Shadow this lesson: play a line, pause, and repeat it out loud — matching speed and intonation.

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Conversation Script

Guest

Excuse me, I can't find my key card.

Clerk

Oh no, that's okay, it happens a lot.

Guest

I think I lost it at the pool.

Clerk

No problem, I can make a new one.

Guest

Great, thank you so much for your help.

Clerk

Can I see your ID and room number, please?

Guest

Sure, here's my passport, room three-oh-five.

Clerk

Wait, this passport name is different from the booking.

Guest

Oh, my husband booked the room, not me.

Clerk

I see, then he needs to come here too.

Guest

Really? He's sleeping right now upstairs.

Clerk

Okay, don't worry, I can call your room instead.

Guest

That's perfect, thank you for being so patient.

Clerk

No problem, here is your new key card now.